Terms of Service - Venyoo App

§ 1. General Provisions

1. These terms of service (hereinafter: "Terms") define the rules and conditions for using the "Venyoo" application (hereinafter: "Application") and services provided by the Service Provider.
2. The Application is used for managing event spaces, offers, and leads in the MICE industry (Meetings, Incentives, Conferences, Events) and is intended for professional use.
3. The service provider is BRANDESIGN Sp. z o.o. based in Poznań, ul. Święty Marcin 29/8, 61-806 Poznań, Poland, VAT ID: PL7831764123 (hereinafter: "Service Provider").
4. Contact with the Service Provider is possible via:
   • email: hello@venyoo.io
   • postal address: ul. Święty Marcin 29/8, 61-806 Poznań, Poland
5. DSA contact point: dsa@venyoo.io

§ 2. Definitions

• Price List – document specifying the current price of the Service, Subscription Period, and other conditions,
• Account – panel created in the Application's IT system enabling the User to use its functionalities,
• Trial Period – a 14-day period during which the User has the right to use the Services free of charge,
• Subscription Fee – fee paid by the User in advance for the Service, determined according to the Price List.

§ 3. Technical Requirements

1. To properly use the services, the following is required:
   • Internet connection,
   • devices allowing access to Internet resources,
   • active email account.
2. Users are prohibited from using viruses, bots, worms, or other computer codes within the Application.
3. The Service Provider uses cryptographic protection of electronic transfer and digital content, including SSL encryption.

§ 4. Fees and Billing

1. Service prices are expressed in PLN or EUR and are net values (excluding VAT).
2. Payments are made through payment systems provided within the Application (Stripe).
3. The Subscription Fee is charged automatically, cyclically in advance (monthly or yearly).
4. Failure to pay the Subscription Fee will result in suspension of access to Application functionalities.

§ 5. Liability

1. The Service Provider commits to providing Services with due diligence.
2. The parties exclude the Service Provider's liability for lost profits of the User who is an Entrepreneur.
3. The Service Provider does not guarantee a specific level of performance, efficiency, or usefulness of the Application.

§ 6. Personal Data

Information about personal data processing by the Service Provider can be found in the Privacy Policy available at: https://venyoo.io/en/privacy-policy

§ 7. Final Provisions

1. The current version of the Terms is effective from December 22, 2025.
2. The Terms are governed by Polish law. Any disputes will be resolved through amicable negotiations, and if no agreement is reached – before a common court having jurisdiction over the Service Provider's seat.
3. In matters not regulated in the Terms, the provisions of generally applicable Polish law shall apply.